Member Profiles
Proof of basics.
Not a verdict.
A Need A Trade Member Profile shows a homeowner the documented basics about a tradie's business — the things our guides teach them to ask for. Below is exactly what that means, in writing, so neither side has to guess.
A Member Profile IS
What the page actually shows.
- ✓A signed Code of Conduct. The member has signed the ten-commitment Code with date and version.
- ✓Business identity. Trading name, ABN, primary contact, suburbs serviced, year established.
- ✓Licence information where applicable. Licence number, class, state — verifiable on the relevant regulator's public register.
- ✓Insurance information. Whether the member holds current public liability and workers comp cover, with a Certificate of Currency available on request.
- ✓Quoting process. The member's stated process for issuing written, itemised quotes for substantive work.
- ✓Aftercare statement. The window in which the member commits to responding to post-completion queries about the work.
- ✓Date listed and last reviewed. Public timestamps. The Code version signed against. The status of the listing.
A Member Profile is NOT
What it explicitly is not.
- ×Not a workmanship guarantee. Need A Trade does not warrant that the work the member performs will be free of defects or to your satisfaction.
- ×Not a "best tradie" claim. We do not rank members, score them, or imply one is better than another.
- ×Not a referral or recommendation. We do not refer homeowners to members, recommend members in the guides, or pass leads to members.
- ×Not a verified-expert badge. A Member Profile is not an Anthropic Australia or government certification. It's a publisher membership.
- ×Not an insurance product. We do not insure the work. We do not act as a broker for any insurance product.
- ×Not a paid ranking. The order in which members appear is alphabetical or geographic. There is no "premium" tier that buys higher placement.
- ×Not transferable. A Member Profile is held by the business that signed the Code. It cannot be sold, sub-let, or assigned to a third party.
The homeowner's job
We don't replace the homework.
We make it possible.
The homeowner still asks the questions the guides teach them to ask. The Member Profile means the answers are documented in one place, with the date, the regulator-referenced licence number, and the member's signed commitments — instead of being something you have to chase by text and phone call.
A Member Profile is the starting line of trust, not the finish line. The finish line is the homeowner doing their own verification on the licence register, getting the COC by email, and reading the quote in writing — all of which the profile makes faster, not unnecessary.